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Are you tired of paying exorbitant fees when buying tickets online? With so many ticket-selling websites, knowing which ticket site has the lowest costs can be challenging.

Choosing the right platform is crucial, as those sneaky service charges and processing fees can add up, turning an affordable ticket into a budget-busting expense.

As an avid concertgoer and sports fan, you have purchased countless tickets over the years from various websites.

You know firsthand the frustration of excitedly nabbing tickets to your favorite artist’s tour or your team’s big game, only to wince at the final checkout price once all the fees are tacked on.

But don’t worry—we’re here to help! We’ve researched and tested the top ticket-selling platforms to determine which ones truly offer the best deals and lowest fees.

Let’s dive in and find the best bargain for your buck!

Criteria for Ranking: Understanding Fees and Services

To rank the top ticketing websites, we evaluated each platform based on the following key criteria:

  • Buyer Fees: The percentage or flat fees charged to ticket purchasers
  • Seller Fees: The commission or fees deducted from the ticket sale price
  • Additional Fees: Any handling, delivery, or service charges added to transactions
  • Buyer Guarantees: Policies that protect buyers from fraud or invalid tickets
  • Seller Protections: Measures in place to safeguard sellers from chargebacks or disputes
  • Customer Support: The availability and responsiveness of customer service teams
  • Platform Features: Unique offerings like interactive seating maps, price alerts, or mobile apps

Considering these factors, we determined which platforms offer the most value and lowest overall costs for event organizers and attendees.

Now, let’s examine the rankings and explore the top five picks for the most affordable ticket websites in 2024.

1. TicketCity

TicketCity

TicketCity is a well-established ticketing platform that charges mid-range buyer fees of around 27% on average.

While not the lowest in the market, the site offers several compelling features that make it a popular choice among eventgoers:

  • Regular Discounts: TicketCity frequently provides promo codes and seasonal sales, helping buyers save on purchases.
  • Excellent Customer Service: The platform is known for its responsive and helpful customer support team, which is available via phone, email, and live chat.
  • Interactive Seating Charts: Buyers can easily view detailed venue layouts and select their preferred seats.
  • 100% Buyer Guarantee: TicketCity ensures that all tickets are authentic and delivered on time, offering a full refund if any issues arise.

Although the fees may be higher than those of some competitors, TicketCity’s commitment to customer satisfaction and user-friendly features make it a reliable option for many ticket buyers.

2. viagogo

viagogo

As a global ticketing platform, viagogo connects buyers and sellers worldwide.

The site’s fees vary depending on the event and location, but buyers can expect to pay between 24-28% of the ticket price, plus a handling fee of around $6 per order.

  • Worldwide Coverage: viagogo offers tickets to events in over 70 countries, making it a go-to choice for international audiences.
  • Diverse Ticket Selection: Viagogo’s vast network of sellers often has tickets for sold-out or hard-to-find events.
  • Mobile App: The platform’s user-friendly app allows buyers to browse, purchase, and manage their tickets.
  • Less Transparent Fees: Some users have reported that Viagogo’s fees can be less transparent than other platforms, with the final price only revealed at checkout.

While Viagogo’s global reach and extensive ticket inventory are appealing, buyers should be aware of the potential for higher fees and less transparency than other sites.

3. StubHub

StubHub

StubHub, one of the most well-known ticket marketplaces, boasts a significant buyer volume but has higher buyer fees, ranging from 28% to 46%.

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Despite the steeper costs, StubHub remains a popular choice for many eventgoers due to its extensive features and trust in the platform.

  • Large Ticket Inventory: With a vast network of sellers, StubHub offers a wide selection of tickets for various events, from concerts to sports and theater.
  • Secure Transactions: StubHub prioritizes the security of its users’ financial information and offers a FanProtect Guarantee to ensure ticket authenticity and timely delivery.
  • Dynamic Pricing: The platform’s pricing algorithm adjusts ticket prices based on demand, which can lead to higher fees during peak periods.
  • Extensive Buyer Pool: StubHub’s popularity means sellers can reach a large audience, increasing the chances of selling their tickets quickly.

While StubHub’s fees may be higher than some of its competitors, its extensive buyer pool, secure transactions, and diverse ticket inventory make it a trustworthy option for many eventgoers.

4. Vivid Seats

Vivid Seats

Vivid Seats, another major player in the ticketing industry, charges buyer fees of around 32%, plus a $2-$5 download or transfer fee per order.

Despite these costs, the platform has built a loyal following thanks to its user-friendly interface and strong customer support.

  • Rewards Program: Vivid Seats offers a loyalty program that allows buyers to earn credit towards future purchases, helping offset some of the fees.
  • 24/7 Customer Support: The platform provides round-the-clock customer service, ensuring users can get help whenever needed.
  • 100% Buyer Guarantee: Vivid Seats stands behind every ticket sold, offering a full refund if any issues arise with the tickets or the event.
  • Diverse Event Selection: Vivid Seats offers various events, from concerts and sports to theater and comedy shows.

While Vivid Seats’ fees may be higher than those on some other platforms, it’s still a popular choice for those seeking a reliable ticketing site with a large selection and strong customer support.

The platform’s rewards program and buyer guarantee add extra value for frequent eventgoers.

5. TicketNetwork

TicketNetwork

With a focus on customer satisfaction and security, TicketNetwork stands out as a prominent online ticketing platform that provides a comprehensive guarantee of the authenticity of tickets and timely delivery to buyers.

  • Extensive Ticket Inventory: TicketNetwork’s wide network of vetted sellers offers buyers access to various tickets for concerts, sports, theater, and other live events.
  • 100% Buyer Guarantee: The platform’s strong commitment to customer protection includes a guarantee covering ticket validity and timely delivery.
  • Interactive Seating Charts: Users can easily view detailed seating layouts for various venues, helping them make informed decisions when selecting their tickets.
  • Secure Transactions: TicketNetwork prioritizes the safety of its users’ financial information, employing advanced security measures to protect against fraud and unauthorized access.

While the platform’s fees may be comparable to other leading ticketing sites, TicketNetwork’s extensive network, robust buyer guarantee, and user-friendly features make it a reliable and attractive option for eventgoers seeking a secure and satisfying ticketing experience.

Low Fee Platforms Overview

In the quest to find the ticket site with the lowest fees, several lesser-known platforms have emerged as viable alternatives to the industry giants.

These sites often offer lower fees and unique features that cater to specific audiences or event types.

Let’s take a closer look at some of these low-fee ticketing platforms:

  • ThunderTix: With fees as low as $0.99 + 5%, ThunderTix is an affordable option for event organizers looking to keep costs down. The platform offers a user-friendly interface and customizable event pages.
  • TicketSource: This UK-based platform boasts competitive booking fees of just 10% + £0.50, making it an attractive choice for budget-conscious eventgoers. TicketSource also provides a box office management system for venues.
  • Showpass: Offering fees of 2.5% + $0.79 per ticket, Showpass is a Canadian ticketing platform that enhances the event experience through features like mobile tickets and cashless payments.
  • Eventzilla: With a flat fee of just $1.50 per ticket sold, Eventzilla is an affordable option for event organizers. The platform offers a range of features, including customizable registration forms and attendee management tools.
  • Ticket Tailor: Designed for small to medium-sized events, Ticket Tailor charges a flat fee of just $0.65 + payment processing fees per ticket. The platform offers a user-friendly interface and customizable event pages.
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When choosing a ticketing platform, considering factors beyond the fees, such as the features offered, ease of use, and customer support, is essential.

However, these low-fee platforms provide compelling alternatives to the more well-known industry leaders for event organizers and attendees looking to maximize their budget.

How to Choose the Right Platform for Your Event

Selecting the right ticketing platform for your event is a crucial decision that can impact your success, profitability, and overall attendee experience.

When evaluating potential platforms, consider the following factors:

  • Event Size and Type: The scale and nature of your event should guide your platform choice. A small, local event may prioritize lower fees and simplicity, while a large, multi-day festival may require advanced features like RFID integration and on-site ticket scanning.
  • Target Audience: Consider your target audience’s preferences and behaviors. If your attendees are primarily tech-savvy millennials, a platform with a strong mobile app and social media integration may be more appealing than one with a traditional box office setup.
  • Fees and Pricing: Review the platform’s fee structure and pricing model carefully. Look for hidden costs like setup fees, payment processing charges, or mandatory marketing packages. Consider how these fees will impact your ticket prices and overall profitability.
  • Features and Customization: Evaluate the platform’s features and customization options. Can you create branded event pages? Does the platform offer tools for managing attendees, sending communications, or tracking sales data? Ensure that the platform’s capabilities align with your event’s specific needs.
  • Customer Support: Investigate the platform’s customer support offerings. Is there a dedicated account manager? Are support channels like phone, email, and live chat available? Timely and helpful customer support can be invaluable when navigating technical issues or last-minute changes.
  • Integration and Scalability: If you plan to run multiple events or scale your current one, consider the platform’s integration capabilities and scalability. Can it connect with your existing CRM or marketing tools? Does it offer features like season passes or membership programs?

However, by carefully weighing these factors and aligning them with your event’s unique needs and goals, you can select a ticketing platform with the lowest fees and the features, support, and flexibility necessary for your success.

Conclusion

As we’ve explored the top ticketing websites with the lowest fees in 2024, it’s clear that finding a platform that balances affordability with robust features and excellent service is crucial for both event organizers and ticket buyers.

We can expect the ticketing industry to continue evolving, driven by technological advancements and changing consumer preferences.

Moreover, as competition in the ticketing industry intensifies, platforms may seek to differentiate themselves by offering unique features, such as VIP experiences, loyalty programs, or seamless integration with social media. 

Ultimately, the future of ticket selling looks bright, with the potential for lower fees, improved services, and innovative features that enhance the overall ticketing experience.

As platforms continue to adapt and evolve, event organizers and ticket buyers can expect a more efficient, affordable, and user-friendly ticketing landscape in the future.

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Carla Stephen

contributor

Carla Stephen, a tech industry veteran with a Computer Science degree from MIT, has been at the forefront of our technology coverage since 2021. With over a decade of experience in software development and tech innovation, Carla brings a depth of knowledge and a visionary perspective to her writing. Her expertise lies in demystifying complex tech trends and innovations for a broad audience. Outside of her tech pursuits, Carla is an avid rock climber, constantly seeking new challenges and perspectives, much like her approach to technology.

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